Copyright © 2011 CyberPower Systems, Inc.
8
If the Battery module requires further service, please refer to the following information:
1. Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or send us an e-mail
message at tech@cpsww.com for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all applicable
insurance or other resources of recovery/payment that are available to the Initial Customer and Request a Claim Number.
3. You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase) and provide a description of the defect.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected
Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product.
You must prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of the repair estimate.
Model
BP240V30ART3U BP240V50ART3U
Configuration
AC Input Voltage 180~280Vac
DC Output Voltage 240Vdc
Amperage 30A 50A
Physical
Dimensions
L x W x H = 26 x 17 x 5.2in. (660 x 433 x 132mm)
Net Weight 167.2lbs(76Kg) 171.6lbs(78Kg)
Battery
Specifications (20) 12V/7.2AH (20) 12V/9.0AH
Recharge Time (Typically) 4 hours 5 hours
Interface PP45
Sealed, Maintenance Free Yes
Hot-Swappable Yes
Built-in Charger Yes
Environment
Operating Temperature
32 to 104 ( 0 to 40 )
Operating Relative Humidity 0 to 90% Non-Condensing
Safety
Conformance Approvals CE, UL
RoHS RoHS Compliant
Warranty
Product Warranty 3-year limited warranty, Free Tech Support
Problem Possible Cause Solution
Warning
BAT Disconnected Missing battery power. Check battery connector and battery breaker.
Battery Failure UPS has failed in Battery Test.
1. Check battery connector and battery breaker.
2. Contact technical support to replace the
battery.
Replace Battery
Battery will soon need to be replaced due to
insufficient runtime.
Contact technical support to replace the battery.
Fault
Over Charge Battery is overcharged.
1. Remove battery connector and check
charger voltage.
2. Contact CyberPower for repair.
Charger Failure Charger has failed.
(1 pages)
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